churn-prevention SKILL.md skillA
churn-prevention from event4u-app/agent-config is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add event4u-app/agent-config/churn-prevention@git:20260603.668ed88Pins git:20260603.668ed88 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- event4u-app/agent-config
- Path
src/skills/churn-prevention/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260603.668ed88, committed Jun 3, 2026
- Size
- 8,014 bytes
- Repository stars
- 19
- License
- MIT
Use when designing churn defence — health-score signals, churn-cause split (involuntary / value / relationship / fit), early-warning loop. Triggers on 'why are accounts leaving'.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# churn-prevention ## When to use - Net retention dropped and the team cannot name *which* of the four churn causes is dominant — defence-spending is uniform when it should be cause-specific. - A health score exists but does not predict — it tracks usage but misses relationship and fit signals — and CS plays are running on bad triggers. - A board ask names *"are we losing customers we should have kept, or customers who never fit?"* — the answer requires the four-way classification, not a single number. Do NOT use to fix days 0–30 onboarding (route to `onboarding-design`), drive upsell or expansion (route to `expansion-playbook`), or build product-led retention loops (route to `retention-loops`). ## Cognition cluster - **Mental model 30 — Inversion.** Do not ask *"how do we keep this account?"* — ask *"name the reason this account will leave."* The inversion forces a cause; the cause picks the move. See [`docs/contracts/mental-models.md`](../../../docs/contracts/mental-models.md) § 30. - **Mental model 16 — Leading vs. lagging indicators.** Cancellation is lagging; usage-decay, relationship-decay, and fit-mismatch …
Read the whole file at its exact version.
How to install
mdr add event4u-app/agent-config/churn-prevention@sha256:091612ab5f27a799The line at the top of this page pins the label git:20260603.668ed88, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_kgkg3ai7ieb4weyv)
5 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Jun 3, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (8014 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
event4u-app/agent-config · 19 stars · license MIT · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_kgkg3ai7ieb4weyv GET https://markdownregistry.com/api/v1/resolve?ref=event4u-app/agent-config/churn-prevention GET https://markdownregistry.com/api/v1/blob/091612ab5f27a799695198a2c7173d79db7e7779d7f4964e51b2ae32050d556a
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
More from event4u-app/agent-config
Every file in event4u-app/agent-config