customer-journey-map SKILL.md skillA
customer-journey-map from vandanaajaydubey111/great-pm is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add vandanaajaydubey111/great-pm/customer-journey-map@git:20260721.86de099Pins git:20260721.86de099 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- vandanaajaydubey111/great-pm
- Path
skills/customer-journey-map/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260721.86de099, committed Jul 21, 2026
- Size
- 10,214 bytes
- Repository stars
- 3
- License
- MIT
Create an end-to-end customer journey map with stages, touchpoints, emotions, pain points, and opportunities. Use when mapping the customer experience, identifying friction points, improving onboarding, or visualizing the user journey.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
> **Provenance.** Vendored from `phuryn/pm-skills@customer-journey-map` (MIT, Paweł Huryn / Product Compass — github.com/phuryn/pm-skills). Adapted into great-pm 2026-05-29 with attribution. Host agent: user-researcher. ## Customer Journey Map Map the end-to-end customer experience from awareness through advocacy, identifying emotions, pain points, and improvement opportunities at each stage. ### Context You are creating a customer journey map for **$ARGUMENTS**. If the user provides files (interview transcripts, survey data, analytics, support tickets, or existing journey maps), read them first. Use web search to understand the product if a URL is provided. ### Instructions 1. **Define the persona**: Who is traveling this journey? Use a specific persona with JTBD, not a generic user. 2. **Map the journey stages** (adapt to the product): | Stage | Description | |---|---| | **Awareness** | How do they first learn about the product? | | **Consideration** | What do they evaluate? What alternatives do they compare? | | **Acquisition** | How do they sign up or purchase? | | **Onboarding** | First experience with the product — time to value | …
Read the whole file at its exact version.
How to install
mdr add vandanaajaydubey111/great-pm/customer-journey-map@sha256:28a471c80c9484d9The line at the top of this page pins the label git:20260721.86de099, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_lwxfbalxpo6k7hts)
2 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Jul 21, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (10214 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
vandanaajaydubey111/great-pm · 3 stars · license MIT · pushed 2026-09-20 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_lwxfbalxpo6k7hts GET https://markdownregistry.com/api/v1/resolve?ref=vandanaajaydubey111/great-pm/customer-journey-map GET https://markdownregistry.com/api/v1/blob/28a471c80c9484d951279ab87afebac9dd5f5c7306c10ae48d4dcbda63d69212
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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