customer-journey-map SKILL.md skillA
customer-journey-map from ninjasln-labs/agent-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add ninjasln-labs/agent-skills/customer-journey-map@v1.1.1Pins v1.1.1 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- ninjasln-labs/agent-skills
- Path
customer-journey-map/SKILL.md- Versions recorded
- 5
- Latest version
- v1.1.1, committed Sep 29, 2026
- First version recorded
- Aug 3, 2026
- Size
- 17,379 bytes
- Repository stars
- 3
- License
- none declared
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Journey Map ## Purpose Create a comprehensive customer journey map that visualizes how customers interact with your brand across all stages—from awareness to loyalty—documenting their actions, touchpoints, emotions, KPIs, business goals, and teams involved at each stage. Use this to identify pain points, align cross-functional teams, and systematically improve the customer experience to achieve business objectives. This is not a user flow diagram—it's a strategic artifact that combines customer empathy with business metrics to drive actionable improvements. ## Input **Works best with:** The customer (persona or segment) and the scenario or goal the journey covers. **Also useful:** Known stages, touchpoints, pain points, supporting research, and the business objective behind the map. Anything supplied with the invocation itself — text after the skill name, a pasted context dump, or an appended `ARGUMENTS:` line — counts as answers already given. Use it and skip whatever it covers; don't re-ask. …
Read the whole file at its exact version.
How to install
mdr add ninjasln-labs/agent-skills/customer-journey-map@sha256:581c18506545d4a3The line at the top of this page pins the label v1.1.1, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_2giapesfodji4zb5)
1 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 5 versions of this file, between Aug 3, 2026 and Sep 29, 2026, about one every 14 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v1.1.1 latest | 2026-09-29 | 0febb7a | 17,379 B | A | view · diff |
| v1.0.3 | 2026-09-22 | 75c75c0 | 14,155 B | A | view · diff |
| v1.0.0 | 2026-09-07 | 571fb57 | 14,110 B | A | view · diff |
| git:20260803.cf548c9 | 2026-08-03 | cf548c9 | 14,034 B | A | view · diff |
| git:20260803.88cd167 | 2026-08-03 | 88cd167 | 14,010 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (17379 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
ninjasln-labs/agent-skills · 3 stars · license none declared · pushed 2026-10-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_2giapesfodji4zb5 GET https://markdownregistry.com/api/v1/resolve?ref=ninjasln-labs/agent-skills/customer-journey-map GET https://markdownregistry.com/api/v1/blob/581c18506545d4a305c2472e04dc94ae8be5b1a435f5f4644d22438c803692ab
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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