Define and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) with error budgets and alerting. Use when establishing reliability targets, implementing SRE practices, or measuring service performance.
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What the file says
# SLO Implementation
Framework for defining and implementing Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
## Purpose
Implement measurable reliability targets using SLIs, SLOs, and error budgets to balance reliability with innovation velocity.
## When to Use
- Define service reliability targets
- Measure user-perceived reliability
- Implement error budgets
- Create SLO-based alerts
- Track reliability goals
## SLI/SLO/SLA Hierarchy
```
SLA (Service Level Agreement)
↓ Contract with customers
SLO (Service Level Objective)
↓ Internal reliability target
SLI (Service Level Indicator)
↓ Actual measurement
```
## Defining SLIs
### Common SLI Types
#### 1. Availability SLI
```promql
# Successful requests / Total requests
sum(rate(http_requests_total{status!~"5.."}[28d]))
/
sum(rate(http_requests_total[28d]))
```
#### 2. Latency SLI
```promql
# Requests below latency threshold / Total requests
sum(rate(http_request_duration_seconds_bucket{le="0.5"}[28d]))
/
sum(rate(http_request_duration_seconds_count[28d]))
```
#### 3. Durability SLI
```
# Successful writes / Total writes
sum(storage_writes_successful_total)
/
…
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