voice-of-customer SKILL.md skillA
This file is byte-identical to the first copy the registry indexed. Same content hash, so the same checks give both the same grade.
voice-of-customer from the-utopia-studio/skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add the-utopia-studio/skills/voice-of-customer@git:20260806.73fec06Pins git:20260806.73fec06 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- the-utopia-studio/skills
- Path
plugins/utopia-gtm/skills/voice-of-customer/SKILL.md- Versions recorded
- 1
- Latest version
- git:20260806.73fec06, committed Aug 6, 2026
- Size
- 1,368 bytes
- Repository stars
- 7
- License
- Apache-2.0
Use to design, run, and synthesize customer feedback programs tied to.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Voice of Customer System Skill ## When to Use - Planning journey discovery projects or validating hypotheses. - Building continuous feedback loops (surveys, interviews, community, support mining). - Translating VOC findings into prioritized journey actions. ## Framework 1. **Program Design** – define objectives, personas, touchpoints, sample size, and incentives. 2. **Channel Mix** – select qualitative (interviews, live sessions) and quantitative (NPS, CES, product usage) data sources per stage. 3. **Signal Processing** – tag insights by emotion, friction type, segment, and impact. 4. **Insight Packaging** – create artifacts (quote boards, heatmaps, KPI overlays) mapped to journey maps. 5. **Action Loop** – pair each insight with a recommended experiment, owner, and expected metric lift. ## Templates - VOC research brief (question, method, sample, timeline, owner). - Insight tagging spreadsheet with stage/persona labels. - Signal-to-action tracker (insight → priority → owner → status). ## Tips - Rotate participants quarterly to avoid bias; maintain consent logs. - Combine VOC with telemetry to validate scale of issues. …
Read the whole file at its exact version.
How to install
mdr add the-utopia-studio/skills/voice-of-customer@sha256:3f208b9e81b74e2dThe line at the top of this page pins the label git:20260806.73fec06, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_p36qmudpnuier5c3)
2 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Aug 6, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (1368 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
the-utopia-studio/skills · 7 stars · license Apache-2.0 · pushed 2026-10-20 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_p36qmudpnuier5c3 GET https://markdownregistry.com/api/v1/resolve?ref=the-utopia-studio/skills/voice-of-customer GET https://markdownregistry.com/api/v1/blob/3f208b9e81b74e2d0f7d3f09decea3f22975edf199d14e49c3049cde0022b3a0
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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