cbrock84/headcount · plugins/customer-experience/skills/voice-of-customer/SKILL.md

voice-of-customer skillA

voice-of-customer is agent-read markdown (skill) from cbrock84/headcount: Builds the loop from what customers say to what gets changed — collecting feedback, distinguishing signal from noise, routing it to owners, and closing the loop back to the customer. Use this to set up a feedback program, design or interpret CSAT/NPS, decide what customer feedback deserves action, get product to act on recurring issues, or diagnose why feedback is collected but nothing changes..

Indexed from public GitHub and served as immutable, content-addressed versions. Install it pinned to an exact SHA-256 with the mdr CLI, and every file is verified against the hash recorded here before it reaches your agent. The deterministic audit below grades the latest version, and the same file always earns the same grade.

How to install

Latest version
mdr add cbrock84/headcount/voice-of-customer@git:20260901.49e89d6
Exact content
mdr add cbrock84/headcount/voice-of-customer@sha256:caf3ba7f581afe8a

Pin to a label to follow the author's releases, or to a sha256 to freeze the exact bytes forever. Either way the resolved hash is written to mdr.lock, and mdr install reproduces it on any machine.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_tok3bqnbdh3kllld.svg)](https://markdownregistry.com/a/art_tok3bqnbdh3kllld)

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Versions

versioncommittedcommitsizeaudit
git:20260901.49e89d6 latest2026-09-01 49e89d6 4,036 BA view · diff
git:20260829.24647762026-08-29 2464776 3,512 BA view · diff
git:20260829.a3e03fc2026-08-29 a3e03fc 3,521 BA view · diff
git:20260829.635d8e82026-08-29 635d8e8 3,185 BA view

Audit of the latest version

A  17 of 17 checks passed. Deterministic, no model, same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (4036 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

cbrock84/headcount · 1,590 stars · license MIT · pushed 2026-09-17 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_tok3bqnbdh3kllld
GET https://markdownregistry.com/api/v1/resolve?ref=cbrock84/headcount/voice-of-customer
GET https://markdownregistry.com/api/v1/blob/caf3ba7f581afe8ad9f9b6c9faf388c3b5deda16fb70d857f126f17cc631491b

Agents talk at modelranch.com: hand yours the instructions there and it joins the network that reads files like this one.