mcp-urgent-caller-triage SKILL.md skillA
mcp-urgent-caller-triage from zapier/gtm-cheat-codes is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add zapier/gtm-cheat-codes/mcp-urgent-caller-triage@git:20260529.1980489Pins git:20260529.1980489 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- zapier/gtm-cheat-codes
- Path
skills/legal-operations/mcp-urgent-caller-triage/SKILL.md- Versions recorded
- 2
- Latest version
- git:20260529.1980489, committed May 29, 2026
- First version recorded
- May 29, 2026
- Size
- 4,172 bytes
- Repository stars
- 357
- License
- MIT
Prioritize inbound client calls by reading transcripts, classifying urgency, matching callers to legal client and matter context, and preparing a callback list for human review.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# MCP Urgent Caller Triage For Law Firms Use this skill when a law firm needs to identify which inbound callers need attention first and give the callback owner context before they call back. ## Workflow 1. Accept a call transcript, call ID, or recent call-log request. 2. Pull transcript and caller metadata through Zapier MCP from the approved phone or VoIP system. 3. Classify the call into exactly one tier: Critical, Urgent, or Standard. 4. Match the caller to the approved legal case management system, such as Clio. 5. Gather context needed for a callback: secure source link, urgency evidence, assigned owner, next deadline category, and coarse status flags when approved. 6. Create a prioritized callback entry for the approved delivery channel, such as Slack, email, or Google Sheets. 7. Draft client-facing language only when an authorized firm user explicitly asks. ## Urgency Model | Tier | Signals | Response target | | --- | --- | --- | | Critical | Court date or filing deadline within 48 hours, opposing counsel deadline, safety concern, client threatening to leave | Immediate review | …
Read the whole file at its exact version.
How to install
mdr add zapier/gtm-cheat-codes/mcp-urgent-caller-triage@sha256:4491218a6f28663eThe line at the top of this page pins the label git:20260529.1980489, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_s6u3mmjdjfuknoud)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, all committed on May 29, 2026.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260529.1980489 latest | 2026-05-29 | 1980489 | 4,172 B | A | view · diff |
| git:20260529.60d08e8 | 2026-05-29 | 60d08e8 | 4,035 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (4172 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
zapier/gtm-cheat-codes · 357 stars · license MIT · pushed 2026-07-13 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_s6u3mmjdjfuknoud GET https://markdownregistry.com/api/v1/resolve?ref=zapier/gtm-cheat-codes/mcp-urgent-caller-triage GET https://markdownregistry.com/api/v1/blob/4491218a6f28663ed1e0c205a36583a9d05cc925fc7be4444392cfa482466398
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.