customer-journey-mapping SKILL.md skillA
customer-journey-mapping from thatrebeccarae/claude-marketing is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add thatrebeccarae/claude-marketing/customer-journey-mapping@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- thatrebeccarae/claude-marketing
- Path
skills/customer-journey-mapping/SKILL.md- Versions recorded
- 1
- Latest version
- v1.0.0, committed Mar 18, 2026
- Size
- 4,608 bytes
- Repository stars
- 191
- License
- MIT
Map customer journeys from awareness to advocacy. Visualize touchpoints, identify drop-off points, analyze channel interactions, and optimize the end-to-end experience. Use when the user asks about customer journey, funnel mapping, touchpoint analysis, or experience optimization.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Customer Journey Mapping Map, analyze, and optimize the full customer journey from first touch to advocacy. ## Install ```bash git clone https://github.com/thatrebeccarae/claude-marketing.git && cp -r claude-marketing/skills/customer-journey-mapping ~/.claude/skills/ ``` ## Journey Stages | Stage | Customer Goal | Key Channels | Metrics | |-------|-------------|-------------|---------| | **Awareness** | Discover a solution exists | SEO, social, ads, PR, referral | Impressions, reach, brand searches | | **Consideration** | Evaluate options | Blog, reviews, comparison, webinar | Time on site, pages/session, content downloads | | **Decision** | Choose and purchase | Pricing page, demo, trial, sales | Conversion rate, CAC, time to close | | **Onboarding** | Get initial value | Welcome email, docs, setup wizard | Activation rate, time to value, support tickets | | **Retention** | Continue getting value | Product, email, success team | NRR, usage frequency, NPS | | **Advocacy** | Recommend to others | Referral, review, community | NPS, referral rate, review count | ## Journey Map Template For each stage, document: ```markdown ### [Stage Name] …
Read the whole file at its exact version.
How to install
mdr add thatrebeccarae/claude-marketing/customer-journey-mapping@sha256:1e05f6e2cc211ba8The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_z2t3hi3y33fuq3h3)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 1 version of this file, committed on Mar 18, 2026.
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (4608 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
thatrebeccarae/claude-marketing · 191 stars · license MIT · pushed 2026-05-14 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_z2t3hi3y33fuq3h3 GET https://markdownregistry.com/api/v1/resolve?ref=thatrebeccarae/claude-marketing/customer-journey-mapping GET https://markdownregistry.com/api/v1/blob/1e05f6e2cc211ba8dffea1d28c4bb53d513a8b50005fdfc5b80f33ccb3386d88
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.