zynkr-support SKILL.md skillA

zynkr-support from peter-tu-zynkr/zynkr-skill-builder is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add peter-tu-zynkr/zynkr-skill-builder/zynkr-support@git:20260928.d21fb8d

Pins git:20260928.d21fb8d in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
peter-tu-zynkr/zynkr-skill-builder
Path
skills/3-operations/zynkr-support/SKILL.md
Versions recorded
5
Latest version
git:20260928.d21fb8d, committed Sep 28, 2026
First version recorded
Jul 15, 2026
Size
21,506 bytes
Repository stars
22
License
none declared

The READ half of Peter's support loop (formerly support-reply-drafter). Parses Peter's Gmail support + inbound-sales queues, detects unreplied inquiries, identifies each inquirer's intent, and matches it against the **Zynkr platform 知識庫** (platform.zynkr.ai/kb — the single source of truth since 2026-07-15, accessed via the `zynkr` MCP server's search_kb / get_kb_article) to draft a safe reply on the thread. Drafts match the inbound language (zh-TW or EN). When the KB has no confident answer it…

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Zynkr Support — Support Reply Drafter (READ side, platform-KB backed)

Peter runs a small support + inbound-sales inbox. The job here is to clear both queues: read each
unreplied thread, **work out what the inquirer actually wants, find the answer in the knowledge
base, and leave a draft Peter only needs to skim and send.**

This skill is the **READ** half of a two-skill loop:

- **/zynkr-support (this skill)** — reads the KB, drafts replies, and flags gaps it can't answer.
- **/zynkr-kms** — after Peter answers a gap, learns that answer and writes it back into the KB.

So the loop is self-healing: every gap this skill flags becomes a KB card via /zynkr-kms, and the
next identical question gets a confident auto-draft. The two skills share **one** knowledge base:
the **Zynkr platform 知識庫** (browsable at `https://platform.zynkr.ai/kb`, Supabase-backed,
accessed here through the `zynkr` MCP server). The old Google-Docs KB folder is a read-only
archive since the 2026-07-15 cutover — never read it for answers.

The drafts must be **safe to send** — never invent product behavior, pricing, dates, or
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add peter-tu-zynkr/zynkr-skill-builder/zynkr-support@sha256:c179fcc08b3d414c

The line at the top of this page pins the label git:20260928.d21fb8d, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_zvj4txbc4vxik2zo.svg)](https://markdownregistry.com/a/art_zvj4txbc4vxik2zo)

3 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 5 versions of this file, between Jul 15, 2026 and Sep 28, 2026, about one every 19 days.

versioncommittedcommitsizeaudit
git:20260928.d21fb8d latest2026-09-28 d21fb8d 21,506 BA view · diff
git:20260927.31de7672026-09-27 31de767 21,119 BA view · diff
git:20260918.2429d962026-09-18 2429d96 21,060 BA view · diff
git:20260722.08142362026-07-22 0814236 20,352 BA view · diff
git:20260715.1f34e592026-07-15 1f34e59 20,350 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (21506 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

peter-tu-zynkr/zynkr-skill-builder · 22 stars · license none declared · pushed 2026-10-01 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_zvj4txbc4vxik2zo
GET https://markdownregistry.com/api/v1/resolve?ref=peter-tu-zynkr/zynkr-skill-builder/zynkr-support
GET https://markdownregistry.com/api/v1/blob/c179fcc08b3d414cdac906d3ec9ad5fcc57b4baea8f8cc3d5d1144f93162644f

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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