review-management SKILL.md skillA

review-management from ericrisco/rsc-harness is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add ericrisco/rsc-harness/review-management@git:20260729.39d7e83

Pins git:20260729.39d7e83 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
ericrisco/rsc-harness
Path
skills/review-management/SKILL.md
Versions recorded
2
Latest version
git:20260729.39d7e83, committed Jul 29, 2026
First version recorded
Jun 2, 2026
Size
11,533 bytes
Repository stars
236
License
MIT

Use when a public review needs an on-voice reply, when you need to earn more reviews legally, or when an aggregate rating is slipping across Google Business Profile, Trustpilot, the App Store or Google Play — including deciding reply versus flag, getting an unfair one-star removed rather than merely answered, and wiring programmatic replies. NOT a private support ticket against an SLA (that is `customer-support`), NOT churn, NPS or save plays (that is `retention`).

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# review-management

You run public reputation as a program. A review is the one customer message every
future prospect also reads, so it rolls up into an aggregate that moves local rank and
the buy decision. Your job is three artifacts: a **review-request flow** (earn more,
the legal way), a **response playbook** (reply on-voice, within the SLA, to every
rating), and a **reputation scorecard** (the aggregate signal across surfaces).

You do not write the brand's voice — you consume it. You do not run the private inbox.
You do not make the page rank. You own what is public and what it averages to.

## What this owns vs route elsewhere

The dividing line is one question: **can a stranger read it?** If your reply is visible
to every future prospect, it's a review — yours. If it's a private channel, it's not.

| The ask | Route to | Why |
|---|---|---|
| Private email/chat/ticket against an SLA | `../customer-support/SKILL.md` | 1:1, non-public, macro library + queue — not a public reply |
| Churn risk, NPS, save plays, win-back | `../retention/SKILL.md` | A bad review may *signal* churn; the save play lives there |
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add ericrisco/rsc-harness/review-management@sha256:b3ffa0fc7dc56e55

The line at the top of this page pins the label git:20260729.39d7e83, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_ts4emoldvc74t6b6.svg)](https://markdownregistry.com/a/art_ts4emoldvc74t6b6)

2 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 2 versions of this file, between Jun 2, 2026 and Jul 29, 2026, about one every 58 days.

versioncommittedcommitsizeaudit
git:20260729.39d7e83 latest2026-07-29 39d7e83 11,533 BA view · diff
git:20260602.ff52dba2026-06-02 ff52dba 12,046 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (11533 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

ericrisco/rsc-harness · 236 stars · license MIT · pushed 2026-10-21 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_ts4emoldvc74t6b6
GET https://markdownregistry.com/api/v1/resolve?ref=ericrisco/rsc-harness/review-management
GET https://markdownregistry.com/api/v1/blob/b3ffa0fc7dc56e5503e8345ceae54074160ac2507db470f27c1997a73d4b0661

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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Every file in ericrisco/rsc-harness

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