customer-research SKILL.md skillA
customer-research from event4u-app/agent-config is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add event4u-app/agent-config/customer-research@git:20261102.80955c9Pins git:20261102.80955c9 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- event4u-app/agent-config
- Path
src/skills/customer-research/SKILL.md- Versions recorded
- 2
- Latest version
- git:20261102.80955c9, committed Nov 2, 2026
- First version recorded
- Jun 3, 2026
- Size
- 6,700 bytes
- Repository stars
- 19
- License
- MIT
Use when shaping a discovery slice — JTBD-framed interview guide, switch-event focus. Triggers on 'talk to users', 'why did they cancel', 'before we build X'.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# customer-research ## When to use - A backlog item is fuzzy because no one has talked to a current user about the underlying job in the last quarter. - A churn or refund spike needs a switch-event explanation, not a feature gap list. - A product owner is about to write AC for a feature that has not been validated against a real user job. Do NOT use for quantitative funnel diagnosis (see `funnel-analysis`), RICE-style ranking (see `rice-prioritization`), or surveying at scale — this skill is about depth-5-to-10 interviews, not statistics. ## Cognition cluster - **Mental model 2 — Jobs-to-be-Done.** Frames every question against the **switch event**: what caused the user to fire the previous solution? See [`docs/contracts/mental-models.md`](../../../docs/contracts/mental-models.md) § 2. - **Mental model 3 — Pareto principle.** A research week that produces 12 distinct insights is usually re-discovering the same three. See `mental-models.md` § 3. ## Procedure ### Step 0: Frame the job …
Read the whole file at its exact version.
How to install
mdr add event4u-app/agent-config/customer-research@sha256:dd3aab7d597b46b9The line at the top of this page pins the label git:20261102.80955c9, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_hmlqu3rolkiqu4gg)
7 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between Jun 3, 2026 and Nov 2, 2026, about one every 152 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20261102.80955c9 latest | 2026-11-02 | 80955c9 | 6,700 B | A | view · diff |
| git:20260603.668ed88 | 2026-06-03 | 668ed88 | 6,731 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (6700 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
event4u-app/agent-config · 19 stars · license MIT · pushed 2026-11-05 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_hmlqu3rolkiqu4gg GET https://markdownregistry.com/api/v1/resolve?ref=event4u-app/agent-config/customer-research GET https://markdownregistry.com/api/v1/blob/dd3aab7d597b46b9d7adb469c6f56303926a528dfc31544f5d2e9d38c21661bd
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.
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