customer-research SKILL.md skillA

customer-research from leadmagic/gtm-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add leadmagic/gtm-skills/customer-research@v1.0.0

Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
leadmagic/gtm-skills
Path
skills/product-marketing/customer-research/SKILL.md
Versions recorded
2
Latest version
v1.0.0, committed Oct 1, 2026
First version recorded
Sep 2, 2026
Size
7,321 bytes
Repository stars
71
License
MIT

Run evidence-led B2B customer and buyer research that produces a recruiting plan, interview guide, buying timeline, Jobs-to-be-Done forces map, quote repository, and decision-ready insight brief. Use when a team is guessing about buyer triggers, ICP, positioning, messaging, onboarding, or churn, or asks for voice-of-customer interviews and synthesis.

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Customer Research

## Overview

Replace internal guesses with recent, attributable buyer evidence. This skill focuses on what people actually did and why they changed—not feature wish lists or hypothetical purchase intent. It produces reusable artifacts that can feed positioning, campaigns, product decisions, sales enablement, onboarding, and retention work.

## When to Use

- ICP, personas, or messaging are based mainly on internal opinion.
- A team needs buyer, churn, activation, or competitor-switch interviews.
- Funnel data shows what happened but not why.
- The user asks for voice-of-customer research, Jobs-to-be-Done interviews, message mining, or buying-journey research.
- A downstream skill needs sourced customer language rather than invented copy.

## Authoritative Foundations

- **Bob Moesta and Chris Spiek — Switch Interviews**: reconstruct the actual purchase timeline from first thought through passive looking, active looking, decision, and consumption.
- **Jobs-to-be-Done Four Forces**: capture the push of the old situation, pull of the new solution, anxiety about change, and habit of the status quo.
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add leadmagic/gtm-skills/customer-research@sha256:9fde0c1ab1fb7c51

The line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_22rackp7hnv4o62v.svg)](https://markdownregistry.com/a/art_22rackp7hnv4o62v)

4 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 2 versions of this file, between Sep 2, 2026 and Oct 1, 2026, about one every 29 days.

versioncommittedcommitsizeaudit
v1.0.0 latest2026-10-01 ca0d2ec 7,321 BA view · diff
v1.0.02026-09-02 130b433 7,328 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (7321 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

leadmagic/gtm-skills · 71 stars · license MIT · pushed 2026-10-14 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_22rackp7hnv4o62v
GET https://markdownregistry.com/api/v1/resolve?ref=leadmagic/gtm-skills/customer-research
GET https://markdownregistry.com/api/v1/blob/9fde0c1ab1fb7c518f41b5c7ecc67f70d87a5c46e140cbcf85a74ae363045507

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

More from leadmagic/gtm-skills

AGENTS.md AGENTS.md file
leadmagic/gtm-skills · AGENTS.md
git:20260902.130b433 · audit A · 71 stars
CLAUDE.md CLAUDE.md file
leadmagic/gtm-skills · CLAUDE.md
git:20261001.ca0d2ec · audit A · 71 stars
abm-1-to-1 SKILL.md skill
leadmagic/gtm-skills · skills/abm/abm-1-to-1/SKILL.md · Runs strategic 1-to-1 ABM for 5-15 high-value accounts: account plans, custom microsites, executive engagement, direct…
v1.1.0 · audit A · 71 stars
abm-1-to-few SKILL.md skill
leadmagic/gtm-skills · skills/abm/abm-1-to-few/SKILL.md · Runs ABM at scale (1-to-few) for 15-50 clustered accounts: industry or persona clusters, semi-custom campaigns, and…
v1.0.0 · audit A · 71 stars
abm-1-to-many SKILL.md skill
leadmagic/gtm-skills · skills/abm/abm-1-to-many/SKILL.md · Runs programmatic 1-to-many ABM for 50-200+ accounts: automated personalization, scaled outbound, intent-based…
v1.0.0 · audit A · 71 stars
abm-strategy SKILL.md skill
leadmagic/gtm-skills · skills/abm/abm-strategy/SKILL.md · Designs an account-based marketing program: tier selection, account scoring, channel orchestration, BDR alignment…
v1.2.0 · audit A · 71 stars
account-selection SKILL.md skill
leadmagic/gtm-skills · skills/abm/account-selection/SKILL.md · Builds and tiers a target account list: fit and intent scoring models, tier assignment, and TAM segmentation. Use when…
v1.1.0 · audit A · 71 stars
multi-thread-orchestration SKILL.md skill
leadmagic/gtm-skills · skills/abm/multi-thread-orchestration/SKILL.md · Orchestrates multi-threaded engagement across a buying committee: stakeholder maps, parallel plays by role, and…
v1.0.0 · audit A · 71 stars
strategic-gifting SKILL.md skill
leadmagic/gtm-skills · skills/abm/strategic-gifting/SKILL.md · Strategic B2B gifting — John Ruhlin Giftology, Sendoso/Alyce/Reachdesk platforms, buyer gifting compliance, ABM tier…
v1.0.0 · audit A · 71 stars
1p-tagging-pixels SKILL.md skill
leadmagic/gtm-skills · skills/analytics/1p-tagging-pixels/SKILL.md · Set up first-party tracking and analytics — website pixels, conversion tracking, UTM architecture, cookie consent…
v1.1.1 · audit A · 71 stars
a-b-testing SKILL.md skill
leadmagic/gtm-skills · skills/analytics/a-b-testing/SKILL.md · Design statistically sound GTM experiments for copy, channels, landing pages, sequencing, pricing, and funnel…
v1.0.0 · audit A · 71 stars
attribution SKILL.md skill
leadmagic/gtm-skills · skills/analytics/attribution/SKILL.md · Build practical B2B attribution models across first touch, lead creation, opportunity creation, multi-touch…
v1.0.0 · audit A · 71 stars

Every file in leadmagic/gtm-skills

Other files named customer-research

customer-research SKILL.md skill
coreyhaines31/marketingskills · skills/customer-research/SKILL.md · When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer…
v2.0.5 · audit A · 57,640 stars
customer-research SKILL.md skill
cbrock84/headcount · plugins/marketing/skills/customer-research/SKILL.md · Plans, runs, and synthesizes customer research — interviews, surveys, win-loss analysis, and message testing — into…
git:20260916.e72e404 · audit A · 2,543 stars
customer-research SKILL.md skill
ericrisco/rsc-harness · skills/customer-research/SKILL.md · Use when buyer interviews, reviews or lost deals need to become sourced needs, objections and language for an offer, or…
git:20261031.976fb65 · audit A · 429 stars
customer-research SKILL.md skill
cesarjoquin/marketing-skills · skills/customer-research/SKILL.md · When the user wants to conduct, analyze, or synthesize customer research. Use when the user mentions "customer…
v2.0.0 · audit A · 211 stars
customer-research SKILL.md skill
hyperfx-ai/marketing-skills · skills/customer-research/SKILL.md · Mine online communities and analyze existing assets to understand what customers actually think, say, and struggle…
git:20261031.ba0b7c7 · audit A · 107 stars
customer-research SKILL.md skill
login-tb/claude-skills · skills/customer-research/SKILL.md · Kundenforschung datensparsam und einwilligungsorientiert planen, durchführen und auswerten. Nutze diesen Skill für…
v2.0.1 · audit A · 80 stars
customer-research SKILL.md skill
qa-aman/claude-skills · skills/by-role/marketing/customer-research/SKILL.md · Turn raw customer material into evidence-backed personas and verbatim voice-of-customer language. Two modes - analyse…
git:20260808.7dfb5c7 · audit A · 24 stars
customer-research SKILL.md skill
alebgl77/claude-inc · skills/customer-research/SKILL.md · Mines reviews, interviews, support tickets and forum threads for voice-of-customer insight — verbatim pains, desires…
git:20260711.2713ff9 · audit A · 21 stars

Browse by kind, by grade A, or by owner.