chatbot-flow-design SKILL.md skillA

chatbot-flow-design from rampstackco/claude-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.

Install it, pinned
mdr add rampstackco/claude-skills/chatbot-flow-design@git:20260507.ac2b078

Pins git:20260507.ac2b078 in mdr.lock. Pin the fingerprint instead.

Audit grade
A, 17 of 17 checks passed
Kind
SKILL.md skill
Repository
rampstackco/claude-skills
Path
skills/chatbot-flow-design/SKILL.md
Versions recorded
2
Latest version
git:20260507.ac2b078, committed May 7, 2026
First version recorded
May 7, 2026
Size
20,622 bytes
Repository stars
1,037
License
MIT

Designing conversational flows for website chatbots and AI agents. Intent recognition architecture, branching logic, fallback handling, escalation to human, conversation analytics. Honest about scripted-bot (rigid trees, fail edge cases), hallucinating-bot (LLM without structure, makes things up), and structured-guided-conversation (LLM-powered with intent architecture and fallback discipline) patterns. Distinguishes chatbot DESIGN (this skill) from chatbot IMPLEMENTATION…

Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.

What the file says

# Chatbot Flow Design

A senior growth practitioner's playbook for designing conversational flows for website chatbots and AI agents. Intent recognition architecture, branching logic, fallback handling, escalation to human, conversation analytics. The discipline of building a bot that knows what it knows and routes appropriately when it does not.

Most chatbots on the web fail in one of two ways. Scripted bots break the moment a user phrases something the script did not anticipate; the user gets pushed through a decision tree that does not fit their situation. LLM-powered bots without structure hallucinate; they confidently answer questions about pricing, policy, or capabilities and frequently make up answers, creating support burden and trust damage.

The chatbots that work do something different. They have an intent architecture that defines what the bot can and cannot handle. They ground their responses in a knowledge base so they do not invent facts. They have explicit fallback paths for unclear or out-of-scope intents. They escalate to humans cleanly when the bot's job is done. The audience trusts the bot because the bot is honest about its scope.
…

Read the whole file at its exact version.

How to install

The exact contents, by fingerprint
mdr add rampstackco/claude-skills/chatbot-flow-design@sha256:57a6f2a29ba1c37d

The line at the top of this page pins the label git:20260507.ac2b078, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_npvbe6k6b3ahpjol.svg)](https://markdownregistry.com/a/art_npvbe6k6b3ahpjol)

4 badge image fetches in 30 days. What the badge shows.

Versions

The registry has recorded 2 versions of this file, all committed on May 7, 2026.

versioncommittedcommitsizeaudit
git:20260507.ac2b078 latest2026-05-07 ac2b078 20,622 BA view · diff
git:20260507.30dd8c02026-05-07 30dd8c0 20,256 BA view

Audit of the latest version

A  17 of 17 checks passed. Fixed automatic checks with no AI involved, so the same checks give the same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (20622 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

rampstackco/claude-skills · 1,037 stars · license MIT · pushed 2026-10-27 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_npvbe6k6b3ahpjol
GET https://markdownregistry.com/api/v1/resolve?ref=rampstackco/claude-skills/chatbot-flow-design
GET https://markdownregistry.com/api/v1/blob/57a6f2a29ba1c37db853e190faab629c0fe5c4b7cfe6a5d0698fd3aaa71e999d

Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.

Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.

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