incident-management SKILL.md skillA
incident-management from cbrock84/headcount is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add cbrock84/headcount/incident-management@git:20260916.e72e404Pins git:20260916.e72e404 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- cbrock84/headcount
- Path
plugins/operations/skills/incident-management/SKILL.md- Versions recorded
- 2
- Latest version
- git:20260916.e72e404, committed Sep 16, 2026
- First version recorded
- Sep 1, 2026
- Size
- 5,111 bytes
- Repository stars
- 2,543
- License
- MIT
Runs an operational incident from detection to closed action — declaring it and naming a commander, separating the people restoring service from the people communicating, keeping a timeline as it happens, deciding when it is over, and running a review that produces a small number of changes someone actually completes. Use this to set up an incident process, run one, work out why the same failure keeps recurring, or fix a review practice that generates findings nobody closes.
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# Incident management An incident is any unplanned disruption significant enough that normal work stops until it is resolved. The discipline exists because the instincts that serve people well in ordinary work — investigate thoroughly, decide carefully, keep everyone informed — all fail under time pressure unless someone has structured them in advance. This covers operational incidents generally. For security incidents, where evidence preservation and disclosure obligations change the order of operations, see `security:incident-response`. ## Declare it, and say so out loud The most expensive minutes are the ones spent deciding whether this is an incident. Set a low threshold for declaring and accept that some declarations will be withdrawn — an incident stood down after twenty minutes costs far less than one that ran for two hours as a conversation between three people who each assumed someone else had it. Severity should be defined in advance, in terms of customer impact rather than internal inconvenience, with each level carrying a stated response: who is notified, how fast, and who can be woken. ## Name a commander who does not fix anything …
Read the whole file at its exact version.
How to install
mdr add cbrock84/headcount/incident-management@sha256:b3dbff51dbe7ca6fThe line at the top of this page pins the label git:20260916.e72e404, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_cnp7xymdmt62uvxm)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 2 versions of this file, between Sep 1, 2026 and Sep 16, 2026, about one every 15 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| git:20260916.e72e404 latest | 2026-09-16 | e72e404 | 5,111 B | A | view · diff |
| git:20260901.3985218 | 2026-09-01 | 3985218 | 4,772 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (5111 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
cbrock84/headcount · 2,543 stars · license MIT · pushed 2026-10-18 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_cnp7xymdmt62uvxm GET https://markdownregistry.com/api/v1/resolve?ref=cbrock84/headcount/incident-management GET https://markdownregistry.com/api/v1/blob/b3dbff51dbe7ca6f980536fb4aa0fc4644c7b0a801c295e3da7a46f2d1cc63ad
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.