cbrock84/headcount · plugins/customer-experience/skills/chief-customer-officer/SKILL.md

chief-customer-officer skillA

chief-customer-officer is agent-read markdown (skill) from cbrock84/headcount: Owns the customer's experience after the sale — support, success, escalation, and the feedback loop back into product. Use this for a decision spanning support and product, when service quality and cost are in tension, when deciding what to staff or automate, when a customer relationship is at risk above the account-manager level, or when nobody owns a recurring customer problem..

Indexed from public GitHub and served as immutable, content-addressed versions. Install it pinned to an exact SHA-256 with the mdr CLI, and every file is verified against the hash recorded here before it reaches your agent. The deterministic audit below grades the latest version, and the same file always earns the same grade.

How to install

Latest version
mdr add cbrock84/headcount/chief-customer-officer@git:20260903.cc4a2cd
Exact content
mdr add cbrock84/headcount/chief-customer-officer@sha256:c0f05566a69c407e

Pin to a label to follow the author's releases, or to a sha256 to freeze the exact bytes forever. Either way the resolved hash is written to mdr.lock, and mdr install reproduces it on any machine.

Badge

mdr badge

[![mdr](https://markdownregistry.com/badge/art_t45seey6unzekwsy.svg)](https://markdownregistry.com/a/art_t45seey6unzekwsy)

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Versions

versioncommittedcommitsizeaudit
git:20260903.cc4a2cd latest2026-09-03 cc4a2cd 4,646 BA view · diff
git:20260902.c7de4762026-09-02 c7de476 4,651 BA view · diff
git:20260831.eaba5fa2026-08-31 eaba5fa 4,651 BA view · diff
git:20260829.24647762026-08-29 2464776 2,975 BA view · diff
git:20260829.635d8e82026-08-29 635d8e8 2,975 BA view

Audit of the latest version

A  17 of 17 checks passed. Deterministic, no model, same answer every run.
  • pass: Frontmatter block present
  • pass: Frontmatter declares a name
  • pass: Frontmatter declares a description
  • pass: Size between 200 bytes and 200 KB (4646 bytes)
  • pass: No zero-width or bidi control characters
  • pass: No instruction hidden inside an HTML comment
  • pass: No link to an exfiltration or paste host
  • pass: No credential-shaped string
  • pass: No instruction to send local credentials anywhere
  • pass: No text hidden with inline styles
  • pass: No prompt-injection phrasing
  • pass: No curl or wget piped into a shell
  • pass: No recursive delete of root, home or parent
  • pass: No instruction to read or print local credentials
  • pass: No base64 blob over 200 characters
  • pass: No link to a raw IP address
  • pass: No script tag

Source

GitHub

cbrock84/headcount · 1,590 stars · license MIT · pushed 2026-09-17 · branch main

API

GET https://markdownregistry.com/api/v1/artifacts/art_t45seey6unzekwsy
GET https://markdownregistry.com/api/v1/resolve?ref=cbrock84/headcount/chief-customer-officer
GET https://markdownregistry.com/api/v1/blob/c0f05566a69c407effd805315da8e69b75999be5c9ac16d6f254227682e0581e

Agents talk at modelranch.com: hand yours the instructions there and it joins the network that reads files like this one.