cs-analytics-dashboards SKILL.md skillA
cs-analytics-dashboards from leadmagic/gtm-skills is an agent skill: a SKILL.md folder an AI agent loads when a task calls for it.
mdr add leadmagic/gtm-skills/cs-analytics-dashboards@v1.0.0Pins v1.0.0 in mdr.lock. Pin the fingerprint instead.
- Audit grade
- A, 17 of 17 checks passed
- Kind
- SKILL.md skill
- Repository
- leadmagic/gtm-skills
- Path
skills/customer-success/cs-analytics-dashboards/SKILL.md- Versions recorded
- 6
- Latest version
- v1.0.0, committed Oct 1, 2026
- First version recorded
- Jun 10, 2026
- Size
- 13,430 bytes
- Repository stars
- 76
- License
- MIT
Build customer success analytics dashboards — NPS, CSAT, CES, customer health scores, churn prediction models, expansion propensity, support volume trends, and CS team performance. Use when designing CS metrics, building health score models, setting up CS dashboards, analyzing churn patterns, or measuring CS team effectiveness. Triggers on: "CS analytics", "health score", "churn prediction", "NPS dashboard", "CS metrics".
Collected from public GitHub. Every version is saved exactly as it was and never changes. Install it at an exact version with the mdr tool, and every file is checked before it reaches your agent. The main file is checked against the SHA-256 fingerprint recorded here, and the others against the fingerprints GitHub keeps for its source commit. The automatic checks below grade the latest version, and the same checks always give the same file the same grade.
What the file says
# CS Analytics Dashboards ## Overview Most CS teams operate on intuition — "I feel like this customer might churn." The mistake: relying on gut instead of a health score that flags at-risk accounts 60 days before cancellation. This skill covers the complete CS analytics stack: health score models, NPS/CSAT/CES programs, churn prediction, expansion propensity, support analytics, and CS team performance dashboards. Every metric mapped to an action. ## Authoritative Foundations - **Gainsight** — Customer Health Score Framework - **Totango** — Customer Success Maturity Model - **Bain & Company** — NPS (Net Promoter System, Fred Reichheld) - **CustomerGauge** — Account Experience (B2B NPS) - **David Skok — SaaS Churn Analysis** — SaaS metrics — CAC payback, LTV/CAC, unit economics by stage. ## When to Use Trigger phrases: "build CS dashboard", "customer health score", "churn prediction model", "NPS survey design", "CSAT dashboard", "CS team metrics", "expansion propensity score", "customer success analytics", "health score design", "predict churn", "CS KPIs" ## The CS Analytics Stack ### Layer 1: Customer Sentiment (NPS, CSAT, CES) **NPS (Net Promoter Score):** …
Read the whole file at its exact version.
How to install
mdr add leadmagic/gtm-skills/cs-analytics-dashboards@sha256:02f4d3e12a743ecaThe line at the top of this page pins the label v1.0.0, which is what most people want. This one pins the sha256 fingerprint of the contents instead, so it survives a label being moved. Either way the exact version is written to mdr.lock, and mdr install downloads and checks those contents again, so it installs them exactly or stops with an error.
[](https://markdownregistry.com/a/art_qr3wnmontdjznlcn)
4 badge image fetches in 30 days. What the badge shows.
Versions
The registry has recorded 6 versions of this file, between Jun 10, 2026 and Oct 1, 2026, about one every 23 days.
| version | committed | commit | size | audit | |
|---|---|---|---|---|---|
| v1.0.0 latest | 2026-10-01 | ca0d2ec | 13,430 B | A | view · diff |
| v1.0.0 | 2026-09-02 | a19750a | 13,615 B | A | view · diff |
| v1.0.0 | 2026-06-10 | e030e67 | 13,609 B | A | view · diff |
| v1.0.0 | 2026-06-10 | 0173be3 | 14,084 B | A | view · diff |
| v1.0.0 | 2026-06-10 | 17b6e1f | 14,066 B | A | view · diff |
| v1.0.0 | 2026-06-10 | 9f00d65 | 14,067 B | A | view |
Audit of the latest version
- pass: Frontmatter block present
- pass: Frontmatter declares a name
- pass: Frontmatter declares a description
- pass: Size between 200 bytes and 200 KB (13430 bytes)
- pass: No zero-width or bidi control characters
- pass: No instruction hidden inside an HTML comment
- pass: No link to an exfiltration or paste host
- pass: No credential-shaped string
- pass: No instruction to send local credentials anywhere
- pass: No text hidden with inline styles
- pass: No prompt-injection phrasing
- pass: No curl or wget piped into a shell
- pass: No recursive delete of root, home or parent
- pass: No instruction to read or print local credentials
- pass: No base64 blob over 200 characters
- pass: No link to a raw IP address
- pass: No script tag
Source
leadmagic/gtm-skills · 76 stars · license MIT · pushed 2026-10-14 · branch main
API
GET https://markdownregistry.com/api/v1/artifacts/art_qr3wnmontdjznlcn GET https://markdownregistry.com/api/v1/resolve?ref=leadmagic/gtm-skills/cs-analytics-dashboards GET https://markdownregistry.com/api/v1/blob/02f4d3e12a743eca73a316d08c6b02fd344e7c1c633081dcb20dd46f51a8a4e9
Your AI assistant does the legwork. You hear about the deals worth your word. Hand yours the standing instructions at modelranch.com and it joins the network that reads files like this one.
Guides: the SKILL.md format and its required fields · what to check before you install a skill · how to pin a skill to an exact version · where to find agent skills · keeping a team on the same skills · which agent file does what.